Prioritisation

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I was once given a very good piece of advice when I was in my 20s: “Excellence is the enemy of good,” and, “Do you want it good or do you want it on Monday?”

The two are quite contradictory. The latter dictates a timescale; it has to be done and yes, timing is imperative in business. For example, you must start making a profit before...

There’s a large distinction between when something is ‘urgent’ and when something is ‘important’. ‘Urgent’ tends to mean that something is going a bit wrong, whether it’s to do with the bank manager or a client or a member of staff, who’s saying that this must be done today otherwise things will go very wrong. But the pressure on time can...

Goal setting is very interesting. If you don’t set yourself a challenge, you’ve got nothing to measure yourself against. Every day, I try to do something that will have an impact on the business.

Not many of these actions are seen in the short term; many are actually planting the seeds that will help the business over a much longer...