Social media isn’t about technology, it’s about a mindset
Which technology you use is about finding out where your audience is – you need to do the groundwork before you start to decide which tools to use.
See my full presentation here ...
You need to create a content strategy and allocate the right resources and training to deliver it.
It’s about building your digital footprint and linking the various tools you have together
Think about who’s in your community and what your community needs from you – and then set your social media objectives.
Social Media connects everyone and everyone wants to share their thoughts. Tell you their likes, their dislikes. Even invite you into their lives.
But companies continue to miss the opportunity to engage and enrich their audience’s experience of their brands.
You can build a powerful ‘...