Taking on staff

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It's been a learning process every time we've taken people on.

To start with we were very twitchy about bringing in new people because we felt that we were putting our own reputation on their hands.

But we knew that we had to take on more people to grow, so it's been all about finding the highest quality people.

We've refined...

Before you take people on, it’s essential to define your own role.

People told me that my business was all about my creativity and all about me but I’ve now realised that other people can take on that role and my role is to be a leader.

Last year was a ‘plod’ year – all about refining the existing products and keeping customers happy.

But now that I’ve got more people in the business to do the day-to-day client work I can focus on business development, coming up with new ideas.

I’ve taken on much more of a leadership role rather than being too involved in...

I outsourced the legislative aspects of employment to my accountant.

She provided me with a checklist of everything that needed to be done – with my initials against the things I needed to do.

She also gave me advice about what I had to do.

I’m sure if I’d tried to do it all myself it would never have happened – it...

I was spending more and more time doing the admin and could keep up with the production side.

I knew that I couldn’t remain as a one-person operation if the business was going to grow so I had no choice other than to start employing people.

And I never considered that it wouldn’t work out – perhaps that’s something to do...